Technical Difficulties! (Resolved)
Hello everyone –
The issues on our blog are resolved! For the past few weeks when visiting our site www.missionrepair.com, the link to the blog, which has been down, is now up and live….wohoo! Strangely enough while my entire staff was unable to view the blog from our office computers, I could view it on my iPhone without issues?!?
Needless to say, when purchasing a business, there are always some challenges in the transition. Well as it turns out, the employee that setup the blog for Mission Repair some 7 or 8 years ago did the common thing and used his name and email when setting everything up. Smooth sailing for years… until I attempted to renew the domain and pay the renewal for the coming year. Ryan of course had paid the service year after year without a hiccup, but now a new CC and my name caused Word Press to question who the owner is/was. I do not fault them, security is important and not just letting anyone take your blog or website over is very important! The staff at Word Press (the company that hosts the blog) were doing their job to make sure to protect that information of the listed owner yet also help me with the transition to take ownership of the blog. Needless to say after chasing down emails and chat sessions, and proving we were the true owners, Word Press was speedy in their effort to make the updates and get the blog back up and live on the web!
Thank you all for your patience during the past few weeks as we sorted things out. The lesson to reflect upon and one I won’t soon forget….just like backing up your personal data, it’s always important to keep accurate records and review that backup on a regular basis.
Thank you all again for your patience and continued support on the blog, website and of course in our stores!
Source: Computer Repair