Three Things to Do Before Sending Your Computer to the IT Department




Three Things to Do Before Sending Your Computer to the IT Department


Planning on sending your computer to your company’s IT department for service? Excellent!


Your IT department is probably full of capable professionals, ready to handle your computer in a respectful, efficient manner. However, depending on where you work, there may be some data that no one outside of your department is authorized to see. Perhaps you have personal information you just don’t feel comfortable with other people seeing. If that’s the case, here are three steps you’ll want to follow before sending your computer in.


Remove Your Sensitive Personal Information


If there’s any information pertaining to your personal life, you’ll want to remove it from your computer. This includes things like your social security number, bank and credit card information, website passwords, and things of a personal nature. IT pros aren’t looking for this information at all, but if you want to be sure that no one stumbles upon it by accident, removing it is a good solution. Additionally, this would be a good time to remove any documents or pictures that may be embarrassing for you. Rest assured that your IT department will thank you.


Get Rid of Your Browser’s Stored Passwords


Most IT departments are full of busy, hard-working people with no intention of ever accessing any of your private information. Even if someone malicious were interested in getting into your personal data, the average IT department just wouldn’t have the time for it. However, if you’d like to keep your info extra secure, consider deleting the stored passwords in your browser. It may be convenient to store your passwords in your browsers for easy access to your social media and various accounts, but someone malicious could gain access to those passwords and use them to log in on another browser.


Remove or Encrypt Any Important Business Files


Although your IT department may be trustworthy, part of your job may require you to handle information that the people in your IT department just aren’t authorized to see. Therefore, it’s critical that you make sure to backup and delete anything sensitive relating to your work. Make sure not to lose this data, but keep it somewhere where no one unauthorized can access it. If you have encryption software installed on your computer, this is the time to use it to encrypt sensitive files.


You can count on your IT department to help you with your work computer, but when you need repairs on your personal system, give us a call! We’re CJ Computer Services, and we’ve got the expertise you need to handle any problem your desktop or laptop may be having. Whether the issue is common or uncommon, one quick call is the first step to the best computer repair in Wake Forest!

How to Get More Speed from Your PC Right Now



How to Get More Speed from Your PC Right Now


When you first get a new computer, you can count on it to be lightning-fast, ready to do what needs to be done in a split second. As time passes, however, you’ll find that your computer is beginning to slow down slightly, giving you an unsatisfactory performance. Luckily, you don’t have to feel completely helpless–in fact, you can get more speed out of your computer this very minute! Here are three tips on how to get your PC running faster.


Close Resource-Hungry Programs


You might just be running programs in the background that eat up your computer’s resources! Whether they’re programs you opened and forgot, or they’re programs you never even knew were open, closing the offending programs provides a big speed boost for any computer. On Windows, open your task manager. This brings up the complete list of programs you have running. Here, you can click the “CPU,” “Memory” and “Disk” headers to reorder the lists. Doing this lets you see which programs are hogging your computer’s resources. In each list, select the unnecessary programs hogging your resources and click “End Task” to close them.


Get Rid of Programs You Don’t Actually Want


Some computer manufacturers have an unfortunate habit of saddling new computers with plenty of free trials, advertisements, random utilities, and plenty of other software that you don’t really need. Called “bloatware,” this software can sit uselessly on a new computer for years, taking up valuable hard drive space and slowing your entire experience down. If you haven’t taken the time to rid yourself of this needless bloatware, you can do so by simply opening your Programs and Features, selecting a program you don’t want, and clicking “uninstall.” Be careful not to uninstall any programs you actually need, though!


Perform a Disk Cleanup


Over time, your computer will create and store a surprising number of temporary files. These files are made to help certain web pages load faster, launch or load programs cleanly, or just facilitate some process a program needs to do. But while these files are necessary right when they’re created, they fall out of use quickly, and they can pile up to take a surprising amount of hard disk space. Your computer will slow down the closer to full your hard drive gets, so deleting these files periodically can be a good idea. To do so, use your taskbar to navigate to “Disc cleanup,” select which file types you’d like to get rid of, and select OK.


These are great immediate solutions for getting speed out of your PC, but for something more permanent, come see us. We’re professionals in computer repair in Wake Forest and the surrounding area, and we’d love to help you find the perfect way to speed up your PC.